Callback isn’t available for Daily Fantasy Sports or Marketplace customers.Ĭallback requests are processed by weighing the severity of the issue and your place in the queue as Player Advocates are available. Important : The option to request a callback is only available for logged in Sportsbook and Casino customers within the US. If you’re a US-based Sportsbook or Casino customer, you can also request a callback.

You can contact DraftKings Customer Support via the following email addresses: If you’d prefer to contact DraftKings another way, here are alternative contact methods:

For fastest resolution to your issue we recommend submitting a help request to our Customer Support team.